We offer uninsured and insured shipping with Deutsche Post and DHL. In case you can't find one of these possibilities in your order form please contact us.

Uninsured shipping
This kind of shipping is much more cheaper, but it can occur that your package gets lost on its way. In this case nobody can track it and nobody will pay for it.
If you chose the uninsured shipping Killjoy Records is not liable for losses or damages on the way to you.

Prices (outside Germany):
0 – 0,5 kg: 4€
0,5 – 1 kg: 7€
1 – 2 kg: 9€ (E.U. countries) 16€ all other countries

Insured shipping
It's more expensive, but you'll get a tracking number. That gives you, us and the post office the possibility to track your parcel and this is the basis to find it in case it gets lost.

Prices (outside Germany):
0 – 0,5 kg: 6,50€
0,5 – 1 kg: 11,50€
1 – 2 kg: 21,50€
2 – 5 kg: up to 47€ (depending on country)

Free shipping
We would love to offer this option, but as we try to hold the prices for the records as low as possible we can't afford it.
Sometimes it happens that our shop system doesn't calculate the shipping. In this case please write an email to info[at]killjoy-records.de

When will my order be shipped?
Normally we ship the orders on Monday and Thursday.
Depending on where you live the parcel can arrive between the next working day (Germany) and 15 working days (all other countries). Sometimes it takes 3-4 weeks (e.g. Japan or USA).

Damaged parcels
We're packing the records as save as we can, but everybody knows that mail carriers don't treat parcels very nice. If you see that your package is damaged on the outside please take pictures before you unpack it. In the next step open the carton and take a picture of the inner packaging and then one of the (damaged) records. After that write an e-mail to info[at]killjoy-records.de and we'll sort everything out.

If you have any other questions about the shipping feel free to ask.


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